Order Payment Terms

Goods must be pre-paid before they will be delivered, unless there is a purchase order from an institution (University, School, or College) that has approved credit.

Goods can be pre-paid by Cheque, Money order, Bank cheque, Mastercard or Visa.

Minimum Order Terms

Viper only accepts orders with a minimum quantity of 10 garments.

Delivery Information

Delivery will be six weeks once the order has been confirmed by our sales representative.

Shipping

For delivery we use Australia Express Post, Couriers and Parcel Post; for international delivery we use an international courier. If there is no urgency, we can send the order economy air or surface for a cheaper rate.

Plan ahead for best turn around time and reduce cost in shipping.

All shipping and related charges will appear on your invoice.

Discounts

5% discount on all orders over 20 items of the same design. This discount does not include additional charges or shipping costs.

Additional Charges

Express Orders

An Express surcharge will be applied when delivery is required within a shorter time frame of the standard six week delivery time frame.

Adjustments to standard Viper designs

A $5.50 charge (includes GST) will be incurred when adjustments to the standard Viper design is required.

Screen Printing

Costs vary, depending upon the size of the print, and the number of colours used. Average charges are approximately AUD $50.00 per screen, per colour, with printing charges a minimum of AUD $5.00 per colour, per print.

Please ask us for a quotation.

Embroidery

Costs vary, depending upon the size of the design, and the number of stitches needed. Average charges are approximately AUD $90.00 to $120.00 for digitising of the design (this is a one-time cost only), then approximately AUD $8.00 to $12.00 per position per item.

Please ask us for a quotation.

Artwork

We can work with sketches, but anything other than camera-ready art may incur artwork charges of $50 per hour. Clear black and white artwork with detailed colour call-outs, or colour copies of existing logos will ensure accurate reproduction.

Artwork submitted via email will speed up production.